TESTING AND
TROUBLESHOOTING NETWORK
Network troubleshooting tools:-
- The various tools available for checking the networking are…….
- Software Tools
- Hardware Tools
- Touchy Tools
LOOPBACK TEAST
- Signal is transmitted and it echos back.
- Echo signal compared with original signal.
- Tests are transmission pathand tools used for transmission.
- Traces a faulty node in network.
- Required a loopback plug.
NETWORK MONITOR
- Detect and display problems present in the netwirk.
- Provides data related to network traffic.
- Analyze data traffic to determine various network problems that can occur.
LAN TESTER - |
- Used to test 10, 100 and 1000 base - T network.
- Consists of two units.
- MAIN UNIT….
- Indicate LAN device type is i.e. HUB, SWITCH.
- Determine speed of LAN and type of link.
- REMOTE PROBE……
Used to locate faults in cable.
LAN TESTER - ||
- Functions of LAN tester……
- Verify PC to Hub speed and data transmission.
- Check Hub to Hub data transmission.
- Determines any speed bottlenecks present on 10 and 100 Base-T LANs.
- Continuously tracks LAN link.
CABLE TEATER AND CERTIFIRES
- Checks electrical connections.
- Determines if a short or open circuit is present in the network.
- Consists of a source of current, volt meter and microcontroller.
TIME DOMAIN REFLECTOMETERS
- Locates fault in metallic cables.
- Transmits a pulse through the cable.
- At every discontinuity an echo is reflected back.
- Used to test long cable.
- Results are displayed on a CRT or LED.
PROTOCOL ANALYZERS - |
- It may be a software or hardware device.
- Captures packets from network.
- Analyzes captures packets.
- Analyzes the network traffic.
- Identifies bottlenecks in network.
- Operate on NETWIRK LAYER.
- Identifies active system on network.
- Removes the faulty system from network.
PROTOCOL ANALYZERS -||
Types of protocol analyzers…..
- Packet analyzer…….
- Captures packets present on the wire and store the, for analyzing later.
- Does a statistical analysis of the data captured but it is not its primary function.
- Statistical analyzers…..
- Gather quantitative data to prepare a report on the different statistical trends.
- Does not store the packets for later analysis.
TOUCHY TOOLS
- Used to identify network problem.
- Problems are identified using asking various questions to user.
- Analyzes current situation and compared it with set of baselines.
- Adequate knowledge and experience is useful to determine problems.
BACKUPS
- Used to preserves a copy of original files.
- Should be performed on regular basis.
- Useful when a data loss occurs.
- Restores system to previous state.
TROUBLESHOOTING MODEL - |
steps of troubleshooting model…..
- Establish the symptoms.
- Isolate the cause of the problem.
- Establish what has changed that might have caused the problem.
- Ask isolating questions.
TROUBLESHOOTING MODEL - ||
- Identify the most probable cause.
- Implement a solution.
- Test the situation.
- Recognize the potential effects of the solution.
- Document the solution.
SNMP
- Simple network management protocol.
- Networking standard protocol.
- Used with TCP/IP networks.
- Monitors and manage the networks.
- Helps to examine network performance.
- Detect network faults or inappropriate access.
Potential network connectivity problem…….
- Causes of network connectivity problem--
- Incorrect network adapter(NIC).
- Incorrect switch settings.
- Faulty hardware.
- Driver issues.
- Upgradation of operating system.
- Server relocation.
- The network adapter is incompatible with the motherboard.
NETSTART COMMAND
- Displays TCP/IP information.
- Determines which ports are active.
- Identifies ports that are vulnerable to attacks.
- Provides connection details.
- Provides data about TCP and UDP.
IPCONFIG COMMAND
- Displays all network settings.
- Identifies DHCP problems.
- Used with WIN-2k and later versions.
- Displays and resets DNS cache.
- Sets and displays DHCP class IDs for an adapter.
WinIPCONFIG COMMAND
- Provides IP addressing details.
- Used for WIN-98 or earlier versions.
- Provides details such as IP address, subnet mask, default gateway, DHCP server, WINS server etc.
ARP COMMAND
- Links IP address of a node with its hardware address.
- Various ARP command option can be used to display or change the values in ARP table.
NbtSTAT COMMAND
- Resolves NetBIOS name resolution problems.
- Used when WINS server is not accessible.
- Displays protocol information and current TCP/IP connection using NetBIOS over TCP/IP (NBT).
ROUTE COMMAND
- Allows you to view and make changes in the IP routing table.
- Used to differentiate between routes to hosts and routers to networks by reading the network address of the destination.


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